Inbound Call Center
Inbound call center services: providing great customer experiences while promoting your brand
You’ve worked hard to establish your brand identity and build customer loyalty. In addition to the daily interactions you have with customers at your location, it is important to be there for them at every stage of the customer life cycle. To do this, companies turn to call center outsourcing with WTInternational, ensuring their customers get the support they need when they need it most. When a customer dials your 800 number or reaches out on other support channels, they will be greeted by a proud representative of your company —a WTInternational customer service agent.
With an in-depth knowledge of your products and services , our agents become advocates for your brand . Every time they answer a call, email or chat, they will understand why customers pick you over a competitor—and will work to keep it that way.
Our inbound call center services include customer care , technical support , sales and order management , and loyalty program management .